Shipping policy
Order Processing Time
All orders are processed within 3–5 business days after order confirmation. Orders are not shipped or delivered on Sundays or public holidays.
Shipping Coverage
We currently ship across India. Delivery timelines may vary depending on your location and courier partner serviceability.
Shipping Charges
Shipping charges are calculated and displayed at checkout. Any additional charges, including Cash on Delivery (COD) fees, will be clearly mentioned before payment.
Estimated Delivery Time
- Metro Cities: 3–5 business days
- Non-Metro / Remote Areas: 5–10 business days
Delivery times are estimates and may vary due to factors beyond our control.
Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS to track your shipment.
Delays in Delivery
We are not liable for delays caused by courier partners, weather conditions, strikes, or other unforeseen circumstances. In case of significant delays, customers will be informed.
Damaged or Missing Orders
If you receive a damaged product, please contact us within 24 hours of delivery with photos or video proof.
For lost shipments, we will coordinate with the courier partner and update you on the resolution.
Incorrect Shipping Address
Please ensure that your shipping address is accurate and complete. Orders returned due to incorrect or incomplete address details may be subject to additional shipping charges.
Contact Information
For any shipping-related queries, contact us at:
Email : sales@latchkart.com
Phone number: 9100043324